Eugène Schoen

Category: Social media


Kickstarting a New Year of Timelines

“Bigger does not mean better, but better is how we get bigger.” Simon Sinek Hi folks, It’s a been a while since my last post. More than a year in fact. That’s a long time without giving news. As you…

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Attention, stories and a good product

“Interesting & Interested … it helps to be both. These are the two ways you earn attention.” Seth Godin Hi folks, Whether you are managing a small business as an entrepreneur, working on a project for a bigger company or…

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Focus on Doing, Keep on Listening

Hi folks, You can be a brilliant cook at home for your friends and not have what it takes to run a professional kitchen. Delighting customers day in, day out in a restaurant despite the stressful conditions requires solid professional…

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Spreading the Word of Excellence

Why is social media a real opportunity for the hospitality business? How can social media influence customer service and loyalty? What are the risks related to social media and why will community management be so important in the future for…

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Boosting New Experiences with Innovation

“I have no special talent. I am only passionately curious” Albert Einstein Hi folks, A lot has been going on since my last post for this blog, one year ago. Changes that have affected the way we engage on social…

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Walk the Talk

“The average estimate themselves by what they do, the above average by what they are.” Johann Friedrich Von Schiller What makes your brand unique ? Brand reputation is made nowadays as much online as in the real world, ask Nespresso…

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The Loyalty Marketing Rethink

Small opportunities are often the beginning of great enterprises. Demosthenes A new year is starting Happy New Year to all of my readers ! Let us start 2011 by remembering how important engaged customers are for businesses, specially in these…

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